it's a laptop? from your description and running a graphics card rated for.. casual games... i hate to say. are you running bare bones min for graphics in the game? that's about the only thing i can recommend. basically it's a 2016 onboard GPU for a laptop meant more for bare basics, unfortunately this game has a lot of reqs well beyond what your whole system can really do.
https://www.notebookcheck.net/Intel-UHD-Graphics-620-GPU-Review-Benchmarks-and-Specs.239936.0.html
