People are having an emotional reaction to the experience they're having and it's making people not want to play. This exact thing is probably why Larian discouraged starting with DU. They knew that it would leave a bad impression with some people feeling like the game forced them to do things they didn't want to do, and it would put them off the rest of the game with them worrying that maybe all of the game was like that no matter the origin. Instead they suggest the origin that gives you full freedom to build your character and then you know what the game is meant to feel like, so you don't judge it incorrectly when you try DU.
