I agree. Our job is to just remind and let it show that we as players care about it
For sure. There are always going to be a few bad actors that want to bring the rain on a good thing. "Don't feed the trolls" has been a bit of a slogan in the feedback thread when negative people come around, typically it just boils down to them trying to provoke a reaction, or some strange mindset that only bad endings that feel entirely undeserved are good writing.
I'm glad that we've been able to foster a largely positive community around Karlach, and her getting the REAL ending she deserves at some point in the future. I think something I've striven for since day one is remaining positive, and upholding the hope of the community through this development cycle. I think at this point, Larian is more than aware, hell they essentially mentioned the community in the Patch 2 notes. While the Patch 2 extension really doesn't solve the issue, its not a fix that can come quickly. Voice acting, animation, writing, and so on, even though the solution to the wider issue is right there, the work to be done takes time.
Larian has done a great job thus far at addressing critique, and applying themselves to fix issues, but as I said, this isn't an issue that can be quickly pushed to a fix.