Question;

Are the submitted bug reports ignored after getting the automated email below?

Quote
In the event that our hotfixes and patches have not resolved the issue you've reported or you still require assistance, please reply to this email and a member of our team will get back to you as soon as they are able.

Because I've reported a over a dozen issues by now which are fully detailed yet without any actual acknowledgment while their issues still remain in the game, so are the reports now completely ignored until I reply back to all the emails or will they eventually all get investigated?

For example the [NPC] - The Ogres Despawn Mid-Combat After Turning Hostile issue which I reported both here and officially, got the following automated emails;