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Originally Posted by Arthur Hansen
Um, guys? Developers don't reply to bug reports. They literally don't have the time to do that.

That's why I'm asking for clarification on the automated emails from the officials on the forums, because it's asking me to waste support's time even further by sending them back 16 replies for the 16 bug reports they never got to respond to. The point is not to waste anybody's time.

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Originally Posted by Crimsomrider
Originally Posted by Arthur Hansen
Um, guys? Developers don't reply to bug reports. They literally don't have the time to do that.

That's why I'm asking for clarification on the automated emails from the officials on the forums, because it's asking me to waste support's time even further by sending them back 16 replies for the 16 bug reports they never got to respond to. The point is not to waste anybody's time.
Just because they don't reply to individuals that send in bug reports does not mean they are a waste of time. They are just too busy reading, verifying, finding what's causing the bug and then fixing it.

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Any performance improvements on PC? I quit playing after patch 2, as act 3 is unplayable on Vulkan, DX11 is a bit better, but only for a short time. And I don't want to ruin that save game by crashes many people report.

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Anyone noticed increased camera jumppiness with Vulkan after this hotfix? I have this feeling that camera is more erratic now….


We are all heroes, you and Boo and I! Hamsters and rangers everywhere, rejoice!
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Since this patch, I can no longer see the maximum number of weight a character can carry in the PS5 inventory screen. Or am I looking in the wrong place. Anyway, it is annoying not being able to see how close to being encumbered I am.

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Originally Posted by Arthur Hansen
Just because they don't reply to individuals that send in bug reports does not mean they are a waste of time. They are just too busy reading, verifying, finding what's causing the bug and then fixing it.

No clue why you said that because personally I don't need Support/Developers to reply back to bug reports. I am fully aware they're too busy and do not have time as I've said it myself multiple times now, what I'm asking for is clarification on the automated email.

Seem to have missed my original post and thus are missing crucial info so please throw a glance at the post showing the automated email which is stating;

Quote
In the event that our hotfixes and patches have not resolved the issue you've reported or you still require assistance, please reply to this email and a member of our team will get back to you as soon as they are able.

So am waiting for official clarification here since it means I'll have to send back 16 emails to 16 reports which received this email, which I absolutely do not wish to do if Support will get around to investigating the reports eventually. I want to ease Support's job, not add to it.

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Originally Posted by Arthur Hansen
Um, guys? Developers don't reply to bug reports. They literally don't have the time to do that.
I don't think anyone here has said they do or are expecting a developer to reply to a bug report. That is the support team's job.

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As a PS5 player, there’s no category to report bugs on the official tool yet, so the forums will have to do. And yeah, not expecting a reply.

Some more information on my other post:

Captured a video of the controller bug (about 20 seconds in - audio cut because of severe cursing)


We’re now reloading the game every few minutes on average. It’s not technically game breaking because we can still play for some time, but it’s as close to it as it gets.

We had to fight
the Dwergar and Nere in Grymforge
with that bug. I can’t even begin to tell you how close we got to just chucking the controllers across the room. “I’ve got the bug again, we have to reload” on every other round.

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Originally Posted by darkfoxdevllc
Any updates on the full release for Mac?

I'd already purchased the EA through Steam before they said there was no actual release date for Mac, so I've been playing it through GeForce NOW on my Mac with absolutely zero problems if you're looking for a holdover until it does finally release. GEForce has been really great about adding hotfixes and patches as they roll out so you don't have to worry about playing an older version. Hope this helps a bit.

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is it possible to start via geforceNOW and then when mac release comes continue with these saves?

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Originally Posted by Mendo
As a PS5 player, there’s no category to report bugs on the official tool yet, so the forums will have to do. And yeah, not expecting a reply.

Some more information on my other post:

Captured a video of the controller bug (about 20 seconds in - audio cut because of severe cursing)


We’re now reloading the game every few minutes on average. It’s not technically game breaking because we can still play for some time, but it’s as close to it as it gets.

We had to fight
the Dwergar and Nere in Grymforge
with that bug. I can’t even begin to tell you how close we got to just chucking the controllers across the room. “I’ve got the bug again, we have to reload” on every other round.

Our solution to this bug is quick save -> quick load when it happens.

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Originally Posted by Therai
Our solution to this bug is quick save -> quick load when it happens.

Yeah, that’s what we’re doing, it’s just getting very time intensive, and together with the general choppiness when switching characters, summoning things (arcane weaponry, spells with persistent effects, familiars, etc) it feels like we’re losing roughly 30% of game time to constant reloading and the game locking up. Which is a shame because playing single player is a wonderful experience!

I remember similar problems in D:OS2, but not this extreme. Would be nice if split screen would get a bit more love.

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So uhm does this patch let us recruit Minthara and Halsin together again?

I was working towards recruiting then both a few weeks ago then Larian removed that feature while I was playing. The next time I logged in I found out I could no longer do it.

I've not played the game again since and regret having bought it. But wondering if perhaps this patch fixes it?

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Any word on when the FSR 2.2 Update will drop?

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Originally Posted by Mendo
Originally Posted by Therai
Our solution to this bug is quick save -> quick load when it happens.

Yeah, that’s what we’re doing, it’s just getting very time intensive, and together with the general choppiness when switching characters, summoning things (arcane weaponry, spells with persistent effects, familiars, etc) it feels like we’re losing roughly 30% of game time to constant reloading and the game locking up. Which is a shame because playing single player is a wonderful experience!

I remember similar problems in D:OS2, but not this extreme. Would be nice if split screen would get a bit more love.

I 100% agree. frown

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As I understood the patch notes, it isn't supposed to be possible to recruit both Halsin and Minthara.

Any chance of an update on crappy pathing being looked into.
Finally got into the city and the amount of junk with regards to ranged pathing, melee long way around and such is getting a bit unbearable.
Latest patches have navigating I
on mesh surfaces almost impossible. Constant issues setting longer paths and attacking.

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Originally Posted by Shifter
So uhm does this patch let us recruit Minthara and Halsin together again?

I was working towards recruiting then both a few weeks ago then Larian removed that feature while I was playing. The next time I logged in I found out I could no longer do it.

I've not played the game again since and regret having bought it. But wondering if perhaps this patch fixes it?

It was I bug and they fixed it cause having them together is nonsense, I can't imagine a reason for them to make it work again.

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Any word on a hotfix that deals with the many, many crashes that some of us are dealing with? Because HF5 wasn’t it…

Last edited by Dolfanar; 07/09/23 05:56 PM.
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performance comparison between Patch 1 and Patch 2 Hotfix 5.


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Originally Posted by Crimsomrider
Originally Posted by Arthur Hansen
Just because they don't reply to individuals that send in bug reports does not mean they are a waste of time. They are just too busy reading, verifying, finding what's causing the bug and then fixing it.

No clue why you said that because personally I don't need Support/Developers to reply back to bug reports. I am fully aware they're too busy and do not have time as I've said it myself multiple times now, what I'm asking for is clarification on the automated email.

Seem to have missed my original post and thus are missing crucial info so please throw a glance at the post showing the automated email which is stating;

Quote
In the event that our hotfixes and patches have not resolved the issue you've reported or you still require assistance, please reply to this email and a member of our team will get back to you as soon as they are able.

So am waiting for official clarification here since it means I'll have to send back 16 emails to 16 reports which received this email, which I absolutely do not wish to do if Support will get around to investigating the reports eventually. I want to ease Support's job, not add to it.

Yeah Crimson is totally right, I can only agree with him. I also received two standard responses yesterday evening. One of them made me wonder:

Re: A Sound Investment - PC - [bug]

Greetings Adventurer,

Thank you for submitting your bug report! Our team is working hard to review and verify all reports we receive so we can ensure we are including as many fixes as possible in upcoming hotfixes and releases.

In the meantime, we do have some general troubleshooting we recommend trying if you haven’t already. Take a look at the following FAQ:

Audio Issues

If you have tried these steps and are still experiencing the same issue, please reply and let us know. If you try these steps and your issue is fixed, we'd love to know as well!

Venture forth, and good luck!



It's not an Audio issue I have... It's https://forums.larian.com/ubbthreads.php?ubb=showflat&Number=876849

I really hope they take a deep dive into the bug reports and do not skim reading only...

Last edited by Lotus Noctus; 09/09/23 06:49 AM.
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