Larian Studios Forums Baldur's Gate III Baldur's Gate III - Technical & Gameplay Problems Game keeps crashing, can NOT figure out why

I have had similar issues with posters in this thread, but I ran memtest86 and ended up having hundreds of errors (despite new PC). sooo... bad RAM could be an issue for some here. worth a test

in a 4 party group and it was only the 1 PC having issues. others are 1 gaming laptop, 1 10700/2080 RTX, and 1 AMD(??), 100 hours play session 0 crashes with this group. 4080 RTX new build was crashing because of bad ram tho...

If I were having issues with any other apps I would go right to testing my hardware, but... Im not. I play triple A games all the time with no problems, no errors. I would find it highly suspect that everyone experiencing crashing errors right after a certain period of play time could be attributed to mass RAM fail. Most people here agree, the game was running fine for awhile then at some point all of this started.

I bought the game at 9/17/2023 and I got crashes since then. I mainly play with a friend and he wants me to stream my gameplay over Discord because it is easier to share stuff and funnier in combat as well. But I keep crashing, crashing to desktop. The game just closes up without any warning or anything, bam and I see my desktop. I played a couple hours solo too, but there I do not experience crashes.

Looking at my Reliability Monitor every time either BG3 stropped working or Lari Launcher. And no matter which one stops working the other one will soon follow suit. Today I have 5 events of the Lari Launcher stopping to work, but the Reliability Monitor didn't catch any BG3 crashes. But I had them. The interesting thing here is, the spots the game does crash. I never had a crash in combat, most of the time I crash when my friend talks with an NPC and I chime in, sometimes it would just boot me out of the scene suddenly and sometimes if I try to chime in again it crashes. Other times if I not try to chime in again it also crashes. Interestingly my friend doesn't crash like that when we play, but he said he always crashes when the game loads and he wants to switch the Twitch channel he watches.

For now I will try to use that command to disable the Lari Launcher and take a look what happens.

did you try running memtest86?

At the risk of jinxing it, I am cautiously optimistic about patch 3, as so far today no crashes or errors at all.

Of course, thats not saying much as this has happened before. If I make it till the end of Act 3 without a CTD then Ill be a believer.

I played yesterday with Patch #3 and I still get crashes to desktop. I seen another thread talking about crashes when listening in on another players convo in a multiplayer game, yeah I had that as well. Sometimes it works, sometimes it throws me out of it suddenly and when I try to listen in again... crash to desktop.

Yesterday I was doing what 1Sascha suggested, take a look at my Reliability Monitor. I have very few Critical Events until 9/17/2023 where I have like 5. And that is incidentally the day I bought Baldurs Gate 3. The next day, 18th has 11 Critical Events... all either LariLauncher or Baldurs Gate 3. Usually the LariLauncher stops working with a couple BG3 stopping to respond. I play many games on this PC, newer titles from Starfield over relative new games like Far Cry 6 or Final Fantasy 14. I never experience any crashes with other games... save crashes I self induced with AltF4.
Literally Baldurs Gate 3 is the only game causing trouble here. Interestingly the friend I play with, while he doesn't have such issues like I have, it isn't smooth sailing either. Whenever he does something on his second monitor while the game is in a loading screen... it crashes for him.

The interesting thing is I turned off the LariLauncher when I launch the game using that < "C:\SteamLibrary\steamapps\common\Baldurs Gate 3\bin\bg3_dx11.exe" %command% > in the Properties, but whenever I click "Quit Game" my Reliability Monitor would record a "BG3.exe stopped working" event.
But now that I turned off the LariLauncher, I need to do another session with my friend, to see if it helped.

I will eventually do a Memtest86, just to double check and it can't be bad to do it, but I didn't find time for that yet.
Also I don't think its my RAM, I had a RAM issue before with a bad stick and... it would BSOD my entire PC. It would also be super random, I could turn on the machine and play 5 minutes World of Warcraft and bam BSOD, or I could play 6 to 8 hours and then BSOD. It also would not matter what it was I do on my PC, you could watch YouTube or browse forums or heck even just go afk restroom and come back to a nice BSOD.

Looking around, somehow I get the feeling that it is indeed Baldurs Gate 3, not a issue with my PC. You see so many people that have small to big errors, this forum is full, the steam forum is full and you see it on reddit. You don't see that much for other games.
Also with a i7 11700k, a RTX 3080 and 32gig of RAM I am nowhere close to be at the lower end of system specs required to play Baldurs Gate 3.

all 4 PCs in our game have crashed at different times while listening in on conversations. This is the only crash scenario we have run into since patch 3 though

Yup, I created the other post talking about the same exact issue. People try to listen into dialogue in multiplayer and they start crashing 1 by 1. It's so annoying as we cant NOT talk to NPC's along the way. Unfortunately, we may have to wait for a fix as the crashes happen way to often to properly progress.

I just played some more and... crashing some more. Since disabling the LariLauncher I have racked up 10 crashes of the game and 3 "Hardware Errors".

I ran a DISM /checkhealth wich went through errrorless and a SFC /scannow which found errors that it fixed, to make sure my windows is ok.

I started to play with the friend together in his game, until it crashed to desktop. Then I opened a game and he joined me, we didn't even make it out of the Nautiloid before I had a crash to desktop. I have to add we stream the game using Discord to see what the other does.

Now I started a new game, streaming it to Discord because I assume that might be the culprit. I was done making my character and setting up the guardian... hit <proceed> and nothing happened. The game still ran, the proceed button was greyed out, I could hear the music and turn the guardian... but it didn't continue. I hit ESC and could select reset to main menu, which it tried to load... but the loading percent would not fill and it started to hang there. So I AltF4 it.

Now I deinstalled it, and I am installing it again, to another SSD I have, lets see.

The weird thing is, while this version of Baldurs Gate 3 not want to run I played over 30 hours 7 Days to Die without any crash, I even streamed it using discord. I played Final Fantasy 14 without issues for hours on end. Only this game doesn't want to run.

Interesting, after reinstalling it would crash a few times, with the LariLauncher running I would not see any popup in the Reliability Monitor about it. After each crash I let it check the Integrity of the Game Files and after two or so it stopped and I could play for 3 hours strait without any crash.
But as soon as I started to stream on Discord, not 5 minutes in... crash.

Baldurs Gate 3 is still a really buggy mess. At least Patch #3 made shadows not look like crap.

Looking good so far... I'm still a bit apprehensive, but this isn't half bad now:




Besides all the other changes I've made and "clean ups" I've done to my PC, there are three more things I've done since the last hard crash (Sept 15th):

1. Disabled the NVidia HD-audio device. I've found reports on the net that having it active while using your onboard soundcard might cause conflicts and since I don't use that thing anyway, I simply went into device manager and deactivated it. Seems it's now active again, possibly because I updated my GF-drivers yesterday and did a "clean" install.

2. I've disabled Windows Update for "third party" HW-drivers (so no more Win-Update installing, say, audio-card drivers on its own). Reason being that I'd been told that this *might* result in Windows overwriting newer drivers that I've installed manually with outdated stuff. I'm also kinda suspicious that some auto-updaters running in the background *might* have been responsible/partially responsible for my hard-crashes... because:

3. Uninstalled Microsoft Teams. As you can see here, it did cause quite a lot of critical errors in the past. Shot shows a random date with tons of critical errors caused by Teams-updater - and yes: I had one or two hard-crashes/PC freezes on that day:




These errors for Teams updater were another daily occurrence and seemed to always coincide with a freeze/hard-crash. They were also the only regular critical error left after I'd disabled the launcher and done all the other things to clean up my PC. Since I don't use Teams, I simply uninstalled that app.


Since then... well... you can see the reliability score rising in my first screenshot. Haven't had a single CTD or BSOD/hard-crash since Sept 16.



S.

So I finally seem to have gotten a grip on my CTD issues.

To make a (very) long story short, after having played two days without any issues, on the third day BG3 crashed seemingly on every other move. It was then that I finally realized that none of the changes I made had mattered. Every time I was able to play bg3 without crashes, I had restarted my PC. When playing with crashes, I had only shutdown my PC.

To explain this a bit further, when you shutdown Windows, you do not shut down Windows. Microsoft by default puts it into some sort of extended sleep mode, so that Windows can start faster if you start it again. A restart really shuts everything down and starts it again cleanly.

I had already disabled fast start and sleep in the power options, thinking this would be equivalent to the restart behavior, because I run a Soundblaster G6. While its sound output is so much better than whatever you find on the mainboard, the drivers usually aren't all that good, and I had issues with it if fast start was enabled. It looks like disabling fast start still doesn't shut down everything cleanly. I currently suspect that the G6 driver after a shutdown in some way doesn't reinitialize cleanly, interfering with whatever bg3 is doing, which then leads to the crashes.

So after restarting my PC I could play bg33 without any issues, and so far could repeat the experience. I just have to restart my PC before a bg3 session. I've since reverted most of my changes, and so far everything works nicely.

Yeah, disabling all that "fast start" stuff is one of the first things I did after building this PC. With M.2 SSDs or even "just" SATA SSDs, it really doesn't make much of a difference and you really don't want Windows to just hibernate when you "shut it off". As you said: This can cause all sorts of weirdness with drivers, etc.

Not sure if this is relevant here, but I *also* disabled the "fast start" functions in my BIOS. Think it's called "MSI Quick Boot/Quick Start" or something on my board. Pretty sure other manufacturers offer something similar.

The time you save by enabling all that stuff is quite inconsequential, IMO. We're talking maybe 10, 20 seconds on a halfway modern PC. Besides: I don't really mind the "wait" - things are still insanely fast these days. I used to run Windows Vista on an old fashioned HDD not *that* long ago. Meaning I would press the power button in the morning, fix me some breakfast and coffee, maybe have a smoke and when I returned to the PC after all that, it was, perhaps, up and running...

S.

LOL, I remember a time with Win98 myself, seen friends Win95 pc as well. If those had an issue or where installing things, you could do household chores to come back and see them not done. In the grand things of things... waiting 10 to 20 seconds is not really bothersome... compared to playing Fallout 4 and trying to exit a building in the Boston Downtown area on a 11th gen i7 with the game on a M2 x4 SSD and a 3080 and it takes 1:30 to load (yes I timed that) compared to that booting a windows in under 20 seconds is quite the achievement.

As for my crashes with Baldurs Gate 3, a friend got that Direct X Error I had before too. But his game usually runs stable without crash. I have to yet find time for another session.

The interesting thing for me is... I can play fine solo. But as soon as I try to stream gameplay over Discord I get either a crash or other weird behavior. Like the game suddenly not letting me interact with anything and not let me switch characters. If I try to close it it will hang and stop responding. I can't play in multiplayer either, the same stuff will happen.

hello people

I created an account just to let you know that the same thing is happening to me.

I've been playing the game for 120h and I've had 0 errors!
After the last patch the game started to not load games, I would load my save the first time and if something went wrong, I would load the game again and then it would crash. I tried to reinstall the game and it got worse, now it doesn't start from steam, the larios studio launcher appears, I give it to play in direct x or vulcan and it gives error "send errors" and check game data.

If I remove steam , I can play but I can not load games or start act 3.

I have reinstalled the game 4 times, I have deleted all content, including appdata.
I have tried removing the steam overlay, I have 0 mods. I have no antivirus. I can't install the game on another hard drive to test.

I have literally done everything on the internet and everything fails.

It's frustrating not being able to play anymore. It's all been the fault of the latest patch!

Heeeeeeeeeelp

Hotfix #7 still doesn't let me tp to any place on the Lower City. Tried all the saves I had but nothing seems to work. I'm re-installing right now just in case. Hope I don't get any crashes u.u

Are you referring to the DL today as HF7? I only ask because there is still no official post on the BG3 site about it, and if they did indeed HF I would like to read the notes.

Also just FYI, if anyone here has had the additional issue of your config files being overwritten or deleted after a crash or after Larians crash reporting tool has run, try this fix:

I was experiencing this problem about 50% of the time that config files would just disappear after a crash, so I was leaving my file explorer open to watch and see when they were deleted so I could cut and paste my backups in. I noticed something interesting in the process... that the files didnt disappear until AFTER the crash reporting tool had been sent. Even if I left it open for 10 minutes before clicking the "send" button. So it was painfully obvious that the reporting tool was the culprit here.

Since then I flagged all of my config files as read only, and have never had them erased. This works just fine as long as you untag them before you need to make any changes, then tag them back again after.

The path for configs is: C:\Users\*username*\AppData\Local\Larian Studios\Baldur's Gate 3\PlayerProfiles\Public

Wow, I'm getting extremely pissed off at the studio for making such an unplayable game! I have not been able to play this game since it was released in its full version and yet when I was An Early Access player it never once crashed at all! Now it crashes all the f****** time! And I'm getting extremely tired of it. At first, I thought it was software, no, that wasn't the problem. I tried every damn piece of advice people were giving me that wasn't the effing problem, I redid my hard drives I wiped them effing clean! Reinstalled software I ended up thinking it was my video card so I sent it back on an RMA then I thought it was my CPU so I went and bought a new one same one of course but it still doesn't help my system is as follows: i7 8700k 32 gigs of RAM Asus Prime z390-a LGE 1151 ATX Intel motherboard, over 3 TB of solid-state drive and an RTX 3080 ti so there is no goddamn way my system is responsible for the crashes it is this POS game and I am so effing tired of dealing with it they won't even give me a goddamn refund! I was hoping maybe if they did then I could go buy it on Steam and try it that way but no I'm fol. Oh and to top it all off I have messaged the company over half a dozen times with no proper results and I've sent them over a hundred and some odd crash reports and again still know God damn results! I seriously doubt I will ever buy a product from these people again never have I had any problems with most games like this and I've been playing games for over 30 years!