The lack of any response just reinforces the idea that they don't care.

I've been playing via Parallels, which is a degraded experience even in the first two acts (the ground plane often doesn't render, which makes navigation harder; loads and saves are slow), but I've hit a point in the third act where I had to give up because I was spending half my time waiting for the game to load and then it would crash after 20 minutes of play (often while saving). I'd feel so much better about this if I knew what was going on so I could tell myself I'll be able to finish my game on date X, when the game is going to finally release.