BG3 depends a lot on the illusion of choice and production value. Imo more so than other rpgs. Which makes it more bitter when the illusion shatters.
And once you look past the cutscenes and full voiceover BG3 is "just" ok and above average, but not the sensation people hype about.
The story is fantasy standard, not really better than WotR or Kingmaker. The narrative is unsteady and often clashes with the rest of the game instead of working hand in hand, for example when it creates a fake sense of urgency, intermixed with real urgency, which causes you to miss many story elements because they depend on long resting. Or how the way the tadpole is handled.
Then there all the visible results of rewrites like some plots simply stop or are not really interwoven with the world (Karlach) or how Gortash is standing around doing nothing and Cazadors mansion is a hole in the wall. Even apart from that some sub stories are very disconnected from the world like the way Ketherics family is (not) handeled or how the Emperor never remembers what he said in previous discussions and basically just behaves verry erratic in the way you want him to instead of having his own personality.
Add to that the technical problems, especially in act 3 with performance and broken triggers and things getting referenced that did not happen and bad design like inventory handling, the way how everything depends in long rests, the toilet chain, how long as takes to switch out companions and the general design if nearly always being able to rest after every encounter and also how they are trivialized by items and certain design decisions like haste.
