1. I can pick any class and simply play the game without wasting time to search 'most effective' way of playing. Very old school thing, love this.
2. Story is really great, no matter what others may think. I know it's just the game and thinking metaphorically (looking for 'real life' comments) is meh ... But i love this writing. Cult of Absolute is like tool to control crowd (like using religion, ideology) ... i think this story (depends how you handle decisions) is about escaping from influence of such things, escaping from control, rejecting temptation of power, seeking freedom and living for yourself with good company. Because view of story depends on our choices - that means ... it's perfect artistically. If you are able to make something that works like mirror, you are artist without doubt.
3. Characters, i like them. The most surprising for me was Wyll and Karlach. Both had best transformations from EA to release.
Some characters have ... similar problems (i feel the thing that was missing here was... moments where companions learns from each other and someone else experience ... and makes their own decisions - not because... i try to persuade them). One of examples are Shadowheart and Lazel (both brainwashed, but in different way ...). This also kinda relates to my 2nd point because ... even our companions escapes from power/influence etc. I had no interest in Wyll and he was in my camp all the time ... but he's talk with father was somehow most emotional moment for me, more than Astarion (when Astarion said 'thank you' after his happy ending, that moment somehow was powerful).
4. Game is immersive, not 'fake immersive' - some people think that FPV = immersion ... FPV do not guarantee that the game will be immersive (i don't want to point finger ...).
5. Game doesn't have forced 'political correctness' - it's just D&D world.
I think there's a lot of things. Yes, game have some issues there and there but ... it's the best game i played since ... i even don't remember

Reception is well deserved. EA created some expectations but ... i wasn't disappointed at all. There are some titles on the market where hype is created by creators ... this may even last for years ... and then boom ... reality hits hard. In this case i was satisfied - today it's super rare.