Don't know about anyone else but the game has become pretty much unplayable for us. Less than 30 min on the game today and it crashed twice (disconnected from Internet and tooltips off as per suggestions in this thread).
Having paid a lot of money for this game, I'm starting to feel like I've been scammed. Beyond ridiculous to be having such issues when they charge a fortune. Its a great game but these issues are really frustrating.
Not a single response from their support team either and I've been contacting them about this issue for over a week.