Larian committed the very common error among successful software developers (not just gaming devs) where they focus on features and enhancements on the heels of a popular launch, and ignore performance and stability and regard it as technical debt. Larian should have waited for the mirror and all the other enhancements for a DLC package (even origin character ending changes), and ensured bugs were squashed first in the initial release version.
They've thrown gas on the fire with patch 3 and now it creates a QA nightmare for them to figure out. What they'll likely have to do (and why they're silent on this) is roll back Patch 3 and they're trying to figure out how to avoid that outcome by further troubleshooting. The thing about code is it's like putting jello in a bowl of jello. It all mixes together and it's hard to figure out what's caused by the new stuff vs the old stuff. In short, the silence is more an indication that they are unsure how to proceed and don't want to give messages to the community until a path is charted as whatever they say will go viral and they know that. I do believe they know it's a problem, and a big one.
"IF" Larian was smart at this moment they would roll back Patch 3 and take some fan annoyance. At least the game would work. And then do proper QA and release Patch 3 down the road in a more controlled setting. Thing is they're also tangled in the reputational mess of holding their heads high over other AAA companies saying 'See, this is how you release a good game.' And a massive rollback is a sign of weakness on that reputation. They shouldn't care about such things as players will still be much happier with a game that works. But egos are as egos do.
