So sadly I uninstalled the game because I needed the space to play other things.

However that doesn't change that I want to help as much as I can.

Checked my emails today on the off chance something had been resolved. Finally received an email saying they're aware of the issue and working on it. Now this email was received on the 17th so yeah, it was a while since I saw this. With that said, it's nice to get some acknowledgement that the problem isn't necessarily all our fault.

I guess now we just wait.