I thought the EA feedback was glitz and glamour - PFH - with long periods of silence, and very little engagement with major topics on this (their forum). Look at the larger and megathreads - there are many things that EA community picked up as problematic that were never addressed, and more frustrating, never acknowledged. Instead, the EA feedback was mostly via fancy PFH extravaganzas - which were clearly playing to an audience that is easily bedazzled - look! Edgy Durge, bear sex etc etc. probably the most important thing that came from EA feedback - I assume - is that reactions were *eventually* properly implemented (and actually not quite - there are still things that are called reactions which are not...). A core game systems feature from 5e...which should have been in from the get go. I think their community engagement was poor - compare this to Solasta that *actively* engaged with their community, took advice, implemented what they could, *explained* why they couldn't do certain things etc. Yes, its a small studio, but that was worthy of an award. The EA I experienced for BG3 was disappoint - but obviously, ymmv and for people who don't care about more fundamental game issues. I suspect that that's who the PFH 'report backs' were aimed at.
