Larian is not a AAA company, right? And they only have around 400 employees? If they are already working on the next project, as Swen said, the amount of people working on BG3 would be even smaller. This is a little concerning, and rather questionable when BG3 is so... unpolished in Act 3.
I think the fame getting to them would be a safe bet. It's sad to see, honestly, because I'd hate to see them turn into yet another game company that won't give a damn about the players. If they had just put out some sort of update acknowledging this widespread problem, all would have been forgiven. At least in my book
