I'm gonna go against the grain here and say that for the moment at least I'm satisfied with what we have. My biggest complaint, wayyyyy back at the beginning of this thread was that her story is hopeless no matter what you do. There was no implication about what going back to Avernus was like, so we were either left with death, kind of death, or potentially eternal slavery under a vengeful Zariel. Now we have two things that we didn't have before with the addition of the epilogues: not only is there hope, but she's HAPPY. That's honestly all I wanted. I'm not saying I wouldn't love a potential DLC where we finally ACTUALLY fix the Hellion's Heart, but what we have is pretty damn special.
Which also goes into my other point, I don't read the article as them being flippant about Karlach at all. Guys, we got an entire epilogue with Karlach where we rampage across the hells together, and we both clearly are having the time of our lives (I think its Shadowheart who mentions that we look happier than we did during our travels in Faerun). They did that for us, they did it not only because we asked, but because it bothered us so much they completely scrapped their original idea of just her dying on a dock. They obviously care about what we feel, since they spent time and money to give us at least some closure.
Would I prefer that fix we her engine in game? Absolutely. But I think we should also acknowledge how great it is we have what we have.
Yea it's a major win from what we had a few months back and it's a very hopeful ending. I'll be 100 percent honest I've avoided the cinematic and everything about the epilogue other than the information about the forge. I'm almost done with my first playthrough but works been crazy the past 2 weeks. I'm happy larian listened to some extent but it's still a far cry from what they needed to do with karlach. Im still looking for an avernus type dlc or a DE expansion that goes into an avernus dungeon to the forge.
I'll have to disagree though on the statements in the article. From the way they spoke about her arc and endings it was clear they never put any real thought into her character past a gimmicky "Oh look the happy go lucky girl dies of terminal hell cancer". It's cheap and just doesn't fit at all with the rest of the game or it's vibe of fighting against insurmountable odds. I can't say why they chose to give us sort of hope with the epilougue instead of just giving a fleshed out act 3 fix. But like I said I think it comes down to larians writers wanting shock value out of karlach and that's what they got.