FYI.
Microsoft reps told me this morning that we’re going to start issuing refunds for the save loss bug.
You have to call them, the form on the website automatically rejects digital download refunds.
I’ve now lost a total of 200 hours of saves. My son has lost twelve hours. My wife lost three hours. That’s 215 hours of time they stole from us out of incompetence.
We have done what Larian says would fix the issue. It never has. Larian doesn’t even respond to support tickets in any reasonable amount of time.
So, I’m getting a refund and won’t be purchasing anymore products from Larian until the folks in charge of this trash fire are working somewhere else.