If you had cross-saving enabled, then to initialize loading saves from the cloud you need to do the following: 1. On the game icon, click “Manage games and add-ons” and delete and clear everything that is there. 2. Restart xbox through the menu "General - Power - Restart". 3. Restart the game and enable cross-platform saving again. 4. Start creating a new character and go to the menu, you will see a message in red text that synchronization is in progress. All you have to do is wait for the last save to load from the cloud.
The sequence of actions is described in great detail and correctly. In my case, however, I still had to reset the console to its factory state in order for the game to start at all. I restored the saves in just this way. However, the next day, all my saves were deleted again, and this time, apparently, even from the Larian cloud. Since they are no longer downloaded to the console after synchronization. My recommendation is not to try to start playing until the game is out of beta. This terrible experience is not worth it.
