Larian is absolutely failing at making improvements at all. Every patch makes the game worse and breaks more stuff. We have reached a point, where gaming magazines in my country start writing articles about the miserable state the game is in, with major questlines being broken and a community that is turning on Larian. And instead of adressing those issues, Larian tries to make characters more likeable, tinkers around with kissing animations, one patch even prominently mentioned the positioning of trees have been improved.
Do they own anything to the community e.g. clear communication what their plans are? No. Are other companies doing a lot better regarding community communication? Absolutely yes. Will this behhaviour have repercussions down the line? Probably. My best guess is, a lot of people will never pre-order a Larian game again. At least I will not do.