I would be ok with just £5 refunded as it is kind of annoying that delivery was 20 odds straight up only for Larian to use Royal Mail 48 hours tracked which is like £5-6 pounds and the tracking part hasent even been usefull. I also made the mistake of reading some of the issues people have had when they got the Game, so I'm just praying its fine, beacuse I dont wont to deal with Larian support again.
The worst part is I wouldn't be surprised if we got patch 7 before we got our deliveries. If things are taking long because of how long it takes after Brexit I'd be fine with that since it's our countries fault but it's the lack of communication and HELPFUL replies that annoy me.
If Larian really cared about their customer base and this awful experience they've put us through, they'd offer us some form of compensation for the extreme delay. Certainly not worth the extra £20 I paid for postage costs
After Six months ordering,waiting, chasing and numerous emails I've finally got the game parcel today. Hope you all receive your ones soon as well, as I know it's been one hell of a stressful experience.
I get my copy few days ago, but still didnt get my codes for deluxe edition digital content, tried to contact Larian support but still no answer. What to do now?
Check your email and junk folder again in a few days. They normally get to you around the date you received the game. If you haven't got it by then email mech support.
I decided to take a plunge and order a physical copy (I generally do not buy digital unless it is free or on deep sale). Placed my order on 16th July. On 17th I recieved an email saying it has shipped and tracking details with called CQL. Details on CQL site say shipped from a UK postcode (in Scotland) and I am in England. Also gives the Royal Mail tracking number. Since the day it "shipped" all it says is "Preinternet ETarget Limited" and has not changed. On Royal Mail Tracking it says they are still waiting to recieve it. Not sure what the point of tracking is if you can't actually track your item, and find it laughable that they charge 20 euros for this postal service when you could get it here in a day for much less using Royal Mail. My guess is it either has not actually shipped from whoever the distributor is or it is not actually coming from the UK as they claim. Of course, Larian does not reply to any emails or social media posts so I guess I just gotta wait. Might be game of the year 2023, but it ain't delivery of the year thats for sure.
