Yes you are right for sure. My post was mainly focused to the ending itself.
Her whole quest is incredibly empty and the "we did everything we could" sentence is the biggest joke in whole game, because we did nothing, ask nobody... But if they wanted to fix this, they had to do a huge changes in the game, and obviously they didn't want to...
It's very true that her questline is extremely barebones, basically two fetch quests. And it's very sad.
