The only thing I can figure at this point is they waited to have everything made after all the production issues they had, then they printed out all the labels, and they're sending them out in batches regardless of when said order was made, which is why some people have updates despite having ordered months after other people whose orders haven't yet been sent out.

That's the only thing I can think of that would explain this level of incompetence (EXPLAIN, not EXCUSE), and I'm not sure who at Larian is to blame.