I preordered on November 19 and received my email that the label was created on July 3. The Kilkenny, IE status hasn’t changed since then and I have emailed support 3 times and received the same types of responses as I’ve been reading on this thread. I’ve also reached out to FedEx, but they just tell me to contact the seller. I’m trying to remain hopeful, but the more time that passes, the harder it is. I’m glad to see that others’ statuses are updating showing some progress. Fingers crossed that the remaining orders will begin making their way shortly.
Hey, let me know if you happen to get any updates in the next couple of days. We're exactly in the same boat. I ordered on November 18th and my label was created on July 3rd and I'm still stuck on "label created" as of now.
I emailed support a couple times and we were going back and forth, but I'm not getting any new responses now. Crazy that If we don't get any updates by next week, it'll have been a FULL month since our orders were marked as "shipped" by Larian, with nothing to show for it.
I'm hopeful that we'll get updates soon, as several users here are reporting that they are finally receiving their packages, but I'm honestly wondering if ours just got lost or something. This whole situation is so messy. Doesn't make any sense that our labels were created before many others and there are still no updates over 3 weeks later.
