I think it’s just random based on the error guys. All I can say is be nice and considerate and try to stay patient. I feel bad that it was a legit mistake w fedex and I did tell them I felt they were lying. And maybe they still did, I don’t know. But I do believe what they’ve explained. I ordered mine on May 30th and it arrived this morning. USA. Took until July 23rd to ship.
5/30 - ordered 7/9 - label made 7/23 - shipped from IE 7/26 delivered to USA
As far as the form letters, it could be that due to a litany of legal threats they may not get very specific at this point. Most companies in the states won’t even talk to you anymore if you’ve threatened to sue. Good luck, i hope it’s all straightened out.
