Well, that would mean her entire original arc is: A pair of fetch quests, so she can touch people again -> "Isn't life unfair" -> Death.
It was mentioned somewhere recently that the infernal heart thing was quite a late addition. It seems it took them a long time to settle what Karlach is. Even if there was "upper city" and if Karlach had some story in it, it is quite possible that it was a different story than she has now. And while her story beats are simple, I thought they worked ok for the most part. And not being able to fix her, is rather effective in a game where you can usually do anything you want and more on top. Personally, I cared for Shadowheart and Wyll story the least, simply because I found them rather daft.
But I wouldn't call any of those unfinished. Yes, they vary in content and quality but they all give characters stories which are in some degree tied to game's events.
Originally Posted by HenryDoughnut
The reason I'm upset about the end of post-launch support is at it's core because I feel like we haven't gotten ANY post-launch support. Everything we've seen in the major patches has been essentially just Larian Studios finishing the game after it was released.
That's called post-launch support. Bug-fixes is quite literlally the main support one would expect after 1.0 release. The very best aspect of Larian games is that they don't do modern AAA bullcrap of roadmaps and infinite monetization.
Originally Posted by HenryDoughnut
All of the things Larian has been doing since the launch of the game has nothing to do with giving it more polish after release, they've simply been bringing it up the state that it SHOULD have released in in the first place. I'll admit that I do find it puzzling that somehow during this time, the Larian decided that an equally important goal to actually giving the game an ending was... adding several brand new animations for kissing.
What state a game Should/shouldn't release will really depend person to person though. It's a rather massive, reactive cRPG. Stuff will be rough on release. Maybe I am impartial, as while there was noticable dip in polish after act1 nothing prevented me from completing the game. Ending was anticlimactic, and that's the only part I can agree felt actually "unfinished". And that's the part Larian has and is working on.
As to what Larian "decided" to add post launch and in what order. Obviously, polishing existing content will take less time than creating new one. So that they patched in better animation for existing cutscenes, before shipping new features shouldn't be shock to anyone. It doesn't mean they worked on them in that order - some things will just take more time to cook. As to how heavy Larian has been leaning on thirst in their marketing pre- and post launch - that just shows you what most of the audience cares for and what sells.