Consider this:
Communities are not homogenous.
Something can literally receive both praise and distain due to the simple nature that... Different people have different opinions.
Furthermore, in places like forums, you will most often find people who have a problem with something, they came here seeking to provide feedback to a problem they perceive. Thus, you will most likely find people who have issues with things that exist (While people who are content are busy... Playing the game), thus an increase in "Complain about X" into "Complain about the change to X made based on prior feedback"
It's simply a natural part of any community and forums in general.
Are references to other games and their success always applicable as a valid sort of criticism/feedback?
It depends.
The base point is there's no need to reinvent the wheel, especially if what you are seeking is an object to help something be more easily moved.
Video games on the whole are focused on creating systems to enable players to engage with the game. Thus, it's possible that a system might have already been explored that does something similar to what you're looking for. Thus bringing up systems from other games can be relevant.
At the end of the day, it will come down to the developers to decide what exactly is used. What systems they want and how they go about it (For example, BG3 is TB but some people could have wanted RTwP or full RT). This often means that it requires outright disregarding some players feedback/wishes and stating "This is what the game is" because again, different people have different opinions. Some people would like RTwP, some would like TB, some would like both options (Some games let you swap between both modes. PoE2 created a TB mode after being originally RTwP)
