thank you to everyone who has echoed my disappointment & frustration - reading this thread has been very therapeutic and has also allowed me to acknowledge all the ways in which the game is SO fantastic that the low points hit harder than they maybe would in a lesser game because of the high standard that has been set

i'm a new player - i've just finished up my first run. durge is in many ways my favourite type of character to play (a fucked up little guy(gender neutral)) and the scene in act 2 where you have to resist murdering your love interest was one of my absolute highlights. i also really appreciated the additional stakes in the plot and with orin & gortash. overall, i really enjoyed the game and i hope that comes across.
i agree with everyone else about the big places where the reactivity is so lacking as to break immersion (after rejecting bhaal, meeting gortash, meeting ketheric and kressa, finding your pod). my gut feeling is that i would prioritise the death scene, then act 2 with ketheric/kressa if there were only certain parts that could be improved. as others have said, the death scene could be improved even without additional dialogue if that is a roadblock.
the gortash meeting DOES have minor reactions from your companions. it would be nice to have more but i'd be happy if larian fixed the bug that stops even these reactions from firing - it was wild to talk to karlach immediately afterwards when she doesn't at any point reference your past relationship w/ gortash. IMO these should be unmissable and prioritised over other comments.
a more minor moment that isn't at all as urgent to fix, but maybe does gesture at how many small immersion-breaking moments there are currently - talking to raphael about the crown of karsus and having no opportunity to mention you were involved in its theft? and there seemingly being no indication raphael knows this?
i was planning to recommend this route to a couple of my friends who i felt would really enjoy playing durge specifically - but rn i'm a little reluctant to do so if there are no plans to fix these problem areas. like everyone else, i thought the patch notes about additional durge reactivity meant more than just what is essentially meaningless flavour text.