Larian Studios Forums Baldur's Gate III Baldur's Gate III - Suggestions & Feedback Do Larian physically exist?

In June, after several months' work, I finished a thank-you/love letter to Larian, with extensive (complimentary) feedback on the game, funny one-liners from BG3 characters, suggested solutions to common RPG problems, and a poem. I made one page look like an olde-worlde parchment by soaking it in tea and distressing the edges. I put it all in an envelope and added a wax seal, then posted it, recorded delivery, to the address I found online for their HQ in Gent.

The letter never arrived - the delivery service said "Address not found".

So I corresponded with Larian support, who gave me a (very slightly) different postal address. I put together the package again, soaked and distressed the one page, added the wax seal, and sent it to the new address. I did the same again, twice, for the two given addresses for Larian's UK offices. (This process took about a day each time.)

No reply.

So I corresponded with Larian support again, and asked if I could maybe take photocopies of the documents and the envelope and send it all to them electronically. One of the support staff said I could send it to them and they would forward it to HQ. I did so, and ...

No reply.

I'm posting here because I'm genuinely not sure whether my letter was ever seen by anyone it was intended for. In my experience, Larian has been nothing less than wonderful to its fans, and I feel that if they *had* read the letter, someone would at the very least have said "Cheers, mate".

Does the head office not exist, or is it just invisible to postal workers?

They do physically exist. You can even see pictures of the physical buildings their offices are located at on this very website.

I would hazard a guess and say that being a video game development studio... They probably don't get a ton of physical mail. Thus don't have a particularly notable set up. (I mean looking at their office in gent, they just have a dinky little mailbox on the corner of their building)

Literally you can look at the building on google street view.

With the address of Opgeëistenlaan 2, 9000 Gent, Belgium

But again, I don't know what their set up is to receive physical mail.

Also, you can never count out the uselessness of delivery services... They often will just not bother actually delivering things...

Thanks for your reply - yea, I saw the place on Google Maps too. I definitely used the right address. The support person did say Larian's receptionist was off sick at some point. But that was months ago, and don't you get temps in to replace these people? Are my letters just sitting on a desk somewhere? It's all very odd.

I dont know about Belgium, but thats definitely not true for Germany.