from this thread:
http://www.larian.com/forums/ubbthreads.php?ubb=showflat&Number=391132#Post391132

AMD Athlon 64 3700+ (single core)
AMD Dual-Core Opteron 2.4ghz
AMD Athlon 64 FX-57
AMD Athlon 64 3500+ (single core)

I have noticed around the web that people having the game not responding problem after the ladybug/ship cutscene seem to have older AMD processors.

I have tried everything in the related help threads to fix this on my sons AMD Athlon 64 3700+ system without any success.

Please list your processor if you are having the same problem and maybe we can get a fix/response from Larian.

AMD Athlon 64 X2 Dual Core, 3600+ 1,9GHz (2 CPUs)

from this thread
http://www.larian.com/forums/ubbthreads.php?ubb=showflat&Number=390428

http://www.larian.com/forums/ubbthreads.php?ubb=showflat&Number=391244&#Post391244

same problem here AMD Athlon64 3500+

I'll pass this on to engine team. Hopefully we will have a fix soon.

I will update this thread if any news.

10x you are great

Note: it is not just an AMD issue.
Confirmed on Intel's too.

do we have any progress on that ... im very excited

Please, read the thread carefully:

We have been trying to reproduce this issue.

We were finally able to reproduce another issue where the game already quits after the first logo's movie with the latest Nvidia drivers. Workaround:
A) using 182.50 drivers.
B) using driver sweeper to uninstall all nvidia drivers and installing the latest one again.

We now have a new issue that happens right after the intromovie (where damian, the dragon and the slayer are shown).

Once this last issue has been looked at, we may have an answer.

So far this has only happened on one system with AMD processor.
Config:
Athlon 64 4600+
2GB ram
8800 GTS vidcard
WinXP SP3
with Directx from DVD & physx from DVD

Hopefully we will know more soon when the engine team knows exactly what is going on.

I will post more when there is more to post

It seems to be happening again when following rhode out of broken valley. After going through the area that was once blocked, a loading screen pops up and the same issue happens

I see you have gotten passed this point by using a save. Sorry to hear it still happens later on in the game, but that would have been my guess as well.

I will keep you posted on the progress.

maybe it is a AMD + Nvidia issue we need to think about that...

Larian_QA said that this happened to him with AMD + Nvidia config
Or the problem is in the 8 series Nvidia Gpu's. Mine is 8800Gt
I am with Sp3 also

Some people are having the same issues with Intel processors though. It seems to me that it's a problem with certain cutscenes loading...as I am pretty sure there is a CutScene right after character creation and another one at the next spot it locks up.

I noticed I had NO issues with loading whatsoever (loading was actually quite fast) during normal gameplay, loading dungeons, and other areas.

Mine is a Quad Core (AMD Phenom 9750), with an ATI Radeon 4850, and it happens too.

Hi

I´m from Spain and i recently buught this game and getting the same issue after the ladybug

My configuration is AMD 64 3200+, 9800 GT (with 512 Mb) and 2Gb System RAM

Any update on fix develop?

Thnx for support i´m impatient to enjoy playing this great game

Bye

One of our engine guys that is currently looking into this problem asked the following:

- Turn down texture quality to lowest
- try to run the game in the lowest possible resolution

Can anyone try if this puts them beyond the ladybug movie ?

Thanks in advance.

Tried it and the answer is no.

On the other hand ive found that the german version with the old english dialogs.dv2 file did the same it was fixed by changing things in that file.



source: http://tehparadox.com/forum/f43/divinity-2-ego-draconis-english-language-fix-451090/

Unfortunately it doesnt work with the english version of the game, because the game quits saying incorrect file version or something like that.

Was the first thing I tried. Put everything on low, turned off shadows, ect..ect.. and ran the game in
640 x 480. Still froze.

I tried removing the videos from the installation folder and that didn't do anything either.

Questions:

Are the people who are experiencing this behaviour playing the original shipped version? Did you do anything to the installation? Did you apply a patch? Did you apply a wrong patch? Did you mess around with .dv2 compressed files? Did you try to change the language of the game in the registry? Are you using a hack or crack or something?

I have to ask because this behaviour used to be easily reproducible when something was wrong with dialogs.dv2 (e.g. wrong language setting, wrong file, etc). So if you are experiencing this, please acknowledge that you are playing the officially released installer without having changed/hacked anything manually yourself or with non-Larian applications.

(I know this may sound rude and I'm _not_ saying you are all a bunch of hackers, nor do I suspect this, we just need to make sure this is not the case.)

Straight out of the box here english version.
All i've done is try the suggestions as per this forum.

Tried it on my q6600/gtx275 work system and it works fine, but my sons system which is the system it is to go on, which is AMD 64 3700+/9800gt has the problem.

Hello

I´m playing the original spanish version released last week, it´s updated with latest patch as in german/english version
Custom installation, the issue occurs with original DVD and after aplying a no-DVD crack
I didn´t mess around with .dv2 files and didn´t change anything on registry
I tried to use a savegame file downloaded but it seems to didn´t work on spanish version

Regards

Zolee and / or Cathgar:

Can you please confirm that lowering the resolution to minimum and setting texture quality to lowest does not resolve the problem ?

Reason we ask is because that is the workaround we have here on our test machine. (And this is the only machine on which we can reproduce it).

That would mean that we are at least looking at the same problem.

This was not the solution for me.The first time i did this i had the latest drivers from nvidia and the latest PhysX.Now i tried with the 182.50 drivers and the physX from the dvd and it did not worked again.Our problem is not like yours...sry for the bad english

Okay gang, thanks for the replies. Again, sorry, but I had to ask!

Hi,
I also bought the original English DVD version for pc, installed it multiple times, ran update, have all drivers and other stuff good.

I couldn't play the game after the load screen behind the scene with the ladybird after character creation.

I have however been able to play the game by skipping that part and use the savedgame file posted somewhere here in the forum.
Until today, when killing the ghost you can head on to the tower and beyond, but when running close to the temple remnants, or whatever it is in the open field behind the narrow path, there is again a loading screen. Then I am stuck again. Tried six times now, maybe I try more.

Also I tried using the teleportation shrines(sry forgot the real name). It has the same effect and the game doesn't react anymore (infinite loading screen).

Also note, when it happens I mostly can return to windows (sometimes only thanks to screensaver that starts running) and in taskmanager the game is shown as "Doesn't react/Reageert niet meer".

I also remember getting stuck happen one time during another load session, don't know which anymore and second attempt did work.
*edit* I remember now, it was with the loading for going to forgotten valley from the starter village.

I have amd64 3200+, 8600gts oc in sli, 2gig memory.
*edit* Might be relevant, DVDRW NEC 3540
*another* Vista 32bit Business

Also, I tried it in various ways, lowest settings(reso was 1024xX though, my native is 1280*1024), single core optimised, best settings, doesn't matter. I played in average to best settings without lag.

Some other things I noticed:
-music keeps running, and the tooltips while loading too, so at first sight, there seems nothing wrong (xcept that you never get any further), you only notice it when going to windows and check task manager. Also the process doesn't run at 100%, no anormalities there either, it just stuck n gone.
-while starting the game your windows gives a message that some processes running do not support the current theme (vista aero, in black it is with me) and sets itself to default.
-In load screens I never see any loading bar or no indication how far the loading is. (but i did play the game, saving/loading without problems so that prolly is something else, or just doesn't exist(yet)).

Yeah, as ForkTong said: the same happens if game can't find required dialogue resources during loading process. Problem is that in this case it is not the reason ;<

Also, happens on Russian version too.

Hm, I suddenly remembered I still have my laptop too, it has a broken gpu however, but ideal to get me passed the loading issues when it occures.

So far loading issue happened:

* after ladybird scene after character creation. Had to pass with savegame transfer.
* when done in Farglow and after talking to the DS to go to broken valley. Second time no issue anymore.
* scene with the last DK Talana doesn't start, just load screen. Had to pass with sg transfer.
* broken valley - derelict tunnels, the first stepstone that teleports you back to the start of the tunnel(not the goblin/tower exit), loading issue again. Had to fix with savegame transfer.
* broken valley - derelict tunnels, the stepstone that teleports you to the goblin exit, loading issue again. had to fix with savegame.

Maybe this will help narrowing down the possibilities.

Some replies from russian forums: it doesn't helps.
But! Here is the short comparison how D2 works on diff platforms:

Turion x2 Ultra\Mobility Radeon HD3650\4GB RAM\Windows Vista -> works fine, just these annoying black-borders (can be fixed via ATL+TAB)

Athlon64 3200+\GeForce GTX260\2Gb RAM\WindowsXP SP3\ -> does not work, got stuck on loading screen.