Larian Studios
Posted By: warpath Game crash when using portals - 16/07/14 05:48 PM
Hi,

The game is crashing whenever i try to teleport to another major zone; while teleporting to the portals in the same area ( Luculla forest ) it works ok, but when i try to go to any portal from Cyseal i crash to desktop. Only started having these issues today after Steam installed a major patch or something.

Also tried going to the bridge between the zones to avoid the portal system, that crashes too...

Any tips on what to try please ?

PS: I am using a x64 system, 4GB RAM , tried lowering settings to low ( i had them to high for over an week without any issues ) and still get crash...
Posted By: Issh Re: Game crash when using portals - 16/07/14 05:54 PM
Hi,

Could you send us a report.zip from our support tool?
It can be found here: http://www.larian.com/OriginalSinAlpha/AnalysisTool_DOS.exe
Simply run the tool and click generate report, then send this to supportdos@larian.com with a small description.
If the file is too large, please remove as much savegames as possible and just leave in the one(s) where you are having the issue, this should drastically reduce the file's size.


Thank you

Posted By: warpath Re: Game crash when using portals - 16/07/14 07:09 PM
Email sent from adreeasa@gmail.com , looking forward to any info you can find.

Cheers
© Larian Studios forums