Larian Studios Forums Baldur's Gate III Baldur's Gate III - Suggestions & Feedback Problem with the quest to rescue Benryn in Waukeen's Rest

The good news is, after you do it once, it's easily repeatable.

The bad news is that most people who are coming in cold will be frustrated too.

I encountered the same thing. What I discovered was that even though he didn't get up, the game seemed to think he had and so didn't burn him. So my solution was to leave after freeing him, fast travel away, long rest and fast travel back. I found him where he was supposed to be, kneeling over his wife's body (I reached him by going in through the side building, not the front btw, so I don't know where he goes if you come from the front building). Cue quest progress as normal.

It is an annoying quest, though, both because of that bug and by poor mechanical design. I could only talk to him without us both roasting to begin with by entering turn-based mode before breaking in the door and talking to him. The fire spreads way too fast otherwise.

If you "saved" him opening the door next to the suspended corridor rather than from the main hall of the tavern, all you have to do is attempt to talk to him from outside the door to trigger the scene where he cries his wife's name.
After that he "teleports" away from the burning room.

I hate this quest a lot and often skip it. The way Larian does excessive fire reminds me of the Blackpits

Interesting...will try that.

I'm still having trouble getting through this quest. If I open the door to the room with the chest, things explode and send the character opening the door to the far side of the inn(!?). If I go through the mostly-burned door, the room next to the person I need to rescue is engulfed before I can get my characters into the room. Then I try and talk to the guy calling for help, and the game won't interact with him. The camera/mouse seem to think I'm pointing at the lower floor, because anything I click on sends my characters back out of the room and running downstairs. The pathing in this is INFURIATING.

I know there's a second person in the building, but I have no idea where they are because it's been a YEAR since I've been able to successfully complete this quest.

I've tried most of the suggestions above, and nothing seems to work. This quest is so busted.

I wouldn’t worry about the room next to Benryn. I think I went to the trouble of rescuing the chests in there once a couple of patches ago, but there wasn’t anything very good in them so I never bother now.

I do agree that this quest is annoyingly fiddly and unintuitive, but I’ve never failed to complete it (unless I failed the rolls) when going into turn-based mode outside the partly broken door to the room where he’s trapped that leads from the upstairs of the building next door. If you break down the door in melee then you’ll get knocked back and prone, so make sure you have a party member standing out of the blast zone so they can get into the room without wasting time getting up again.

Oh, and you don’t need to rescue Benryn in order to rescue the Councillor, who is behind the door which the Flaming Fists will lead you to.

I don’t think I’ve ever had the problem you mention with pathing. If you have a savegame from which the bug is replicable then it might be worth sharing with Larian … unless someone else confirms they’ve already done so.

I really hate this quest. It's the one quest that makes me feel like DOS2 made me feel. There's just so much chaos going on, I feel lost and overwhelmed in there, I hate it. I didn't even know the councellor existed to be saved until I played in patch 9, that's when I found her actual room and didn't just save Benryn. And since then I've not been able to save Benryn. I can't figure out how to lead him out of the room even though I manage to get the back door out of the room open. He just stays there and dies. It's frustrating and I really hate it.

"Lost and overwhelmed" is pretty much how I'd describe how I felt during the whole area, to be sure. I feel like it would've been better handled as a 'storybook' sequence like in Pathfinder: Wrath of the Righteous, where a sequence of skill checks and player choices let us navigate the situation without having to struggle with clumsy controls and fiddly pathfinding in such a life-or-death race against time. I get so frustrated and angry just trying to figure out what's going on and where the triggers are that will cause scripted events to progress, it takes me right out of the narrative and reminds me I'm playing a video game, and a broken-feeling one at that.

I'm having a lot of problems with the game selecting the wrong level of multi-level areas since I picked up this playthrough after a month or two off. It's a major pain and I don't know what's different that is causing it. I seem to have a bit more lag, as well, but that might just be my memory playing tricks on me. Either way, I try to click where I want my characters to go, and it'll frequently target something on the wrong level (usually under) and the characters will scramble around trying to find a path, usually running in the opposite direction of where I'm trying to go, and disappearing off my screen before I can figure out where they went to.

In an area full of timers and hidden triggers for scripted events, this has led me to endless reloads and quicksaves just trying to do simple things like 'Go up the stairs, cast create water, and kick that door down.' Or 'Break down this door and interact with that character to free them from the rubble.'

I spent an hour yesterday just trying to accomplish thirty seconds of gameplay, and gave up. I'm stuck at level 4 and want to get to level 5 before I confront the Hag, so I can unlock some new spells, but I'm about ready to shelve this game entirely until August 31. It's so frustrating.

Are you by any chance an Old Age Person like me? My son keeps on grumbling that I'm playing almost exclusively with the mouse, instead of having my fingers dance over the WASD keys ...

I mean, I've been playing video games since the 1970s?

But I use the WASD keys to control the orientation of the camera, and the scroll wheel on the mouse to control the height of the camera. So, I'm not EXCLUSIVELY using the mouse, but it is my main input device for the game. It shouldn't matter for the problem I'm having, though.

EDIT: Though, I must admit, I'm very much looking forward to controller support promised when the game launches. Mostly because the interface looks bigger and therefore easier to read. I play on my TV set, so not on a monitor inches from my face. So a lot of the user interface is impossibly small to read without physically standing up and walking over to the TV screen, it's very frustrating. I can only imagine the challenges people with actual disabilities have trying to play this game. It's a real shame there isn't a simple way to scale up the text and the user interface. Solasta is so much better in that regard (though not perfect). In fact, so MANY of my problems with Baldur's Gate 3's gameplay simply don't exist in Solasta, that if I had the kind of rich character-driven story experience with that game that I'm hoping to have with this one, I would uninstall BG3 and not look back. But I really want to play a story-rich game like BG3 is promising to be... I just don't want to struggle with the interface every dang step of the way.

I don't have anything deep to add, but I wanted to highlight this. Not that it's an extremely uncommon comment. On the contrary, I've read this too often (and I share that experience). But it's a good summary.

While there are many things that Larian won't change because they are part of their vision, like Shove I would presume, it is (hopefully) not part of their vision to have the game Ease-Of-Use being that poor. And to have players lost and overwhelmed. And generally to have players struggle, and describe their experience with words such as clumsy, fiddly, tedious, hassle, wrestle, frustrating, unfair, etc.

Larian could easily improve usability without compromising on their vision.

I really do hope so. I've put over a hundred hours into this game, through various patches, and it keeps getting better... but there are still chunks of it that feel wildly misplaced in this game, or mis-designed for the interface. I want to support the company for their goals of making a deep, player-choice-driven game with loads of clever options for clever players, but I feel like there are times where their reach is clearly exceeding their grasp.

Just completed this quest - yes knocking down the wall from the south side jumping in and then grabbing him is the trick. He fell down again and didn’t follow me but I jumped back in and second time he was fine and followed me out. I did notice the fire seemed to barely come near us which was a first in many many tries ….

I successfully rescued Benryn, got the cut scene where he thanked me. When it ended, he was back under the beam and I could not move around the room. No fire though.