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#257611 03/08/04 12:55 AM
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IkoH Offline OP
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Hi guys,

I just bought Beyond Divinity because I heard that was a great game. But when I insert Disk 1 in my computer, My computer isn't recognizing the Disk so I can't play it...... The installation works great, but I can't play[?]

If anybody can help me, this would be really appreciate.

Thanks

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

<img src="/ubbthreads/images/graemlins/beyond.gif" alt="" />

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Disk 2 is the play disk, and needs to be in the drive when the game is started.

Welcome to the forum. <img src="/ubbthreads/images/graemlins/wave.gif" alt="" />

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IkoH Offline OP
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Hehe Thanks !

By the way, now everything is fine the installation worked great.

Only problem is : When im trying to play, it ask me my CD-Key that I receive whit my Disk, so I enter it and it doesn't work <img src="/ubbthreads/images/graemlins/question.gif" alt="" /> <img src="/ubbthreads/images/graemlins/puppyeyes.gif" alt="" /> <img src="/ubbthreads/images/graemlins/memad.gif" alt="" />

I can't understand why it doesn't work i entered it THE SAME THING as the code on my case.

If anyone can help me whit this problems, I would really appreciate it. <img src="/ubbthreads/images/graemlins/mage.gif" alt="" />

P.S. Where you from in canada ? Im from Montreal !

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />
<img src="/ubbthreads/images/graemlins/beyond.gif" alt="" />

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I thought just the Australian version came with a CD key you had to enter? Do you have the French version? Did you check you were not entering zeros for O's, or something?

I'm in western Canada.

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IkoH Offline OP
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I have french version.

I tryed all the ways it could be... it doesn't work, I went back to the store, i started cryed saying I will destroy all his store, he never game me a new one... This is really cheap.

I bought a game, Beyond Divinity because I heard this game was really nice and now that I bought it, I can't play... <img src="/ubbthreads/images/graemlins/alien.gif" alt="" /> <img src="/ubbthreads/images/graemlins/eek.gif" alt="" /> <img src="/ubbthreads/images/graemlins/sad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/confused.gif" alt="" /> <img src="/ubbthreads/images/graemlins/cry.gif" alt="" /> <img src="/ubbthreads/images/graemlins/alien.gif" alt="" />

If any of u guys can help me, please do it because now I just want to kill my pc.

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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Apparently they did not try installing the game at the store to prove or disprove a problem with the CD key?

In the North American and UK English versions, the copy protection can produce a report which can be used to generate a key to allow the game to be played on that specific computer, in cases where there is a conflict with the optical drive (causing the play CD not to be recognized). Is there any such option in the French version?

Try contacting the publisher (it is possible some CDs and cases got mixed up between batches, so the listed CD key is not for the CD you have), or email Larian (support@larian.com).

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The french version of the game shouldn't require a CD key as long as you put the second CD (game CD) in the drive...

What you can try :
1. If you have several CD drives, try in both of them
2. Try shutting down programs which may interfere with the CD drive, like drive emulators, burning programs, media players...
3. If you have previously installed a "copy" of the game, it may have left some garbage in the registry, please contact support@larian.com they'll tell you how to clean it up.
4. If nothing works, contact support@larian.com anyway <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />


Btw, the technical FAQ may provide some more help for generic problems : http://www.larian.com/riftrunner/FAQ.php?section=9

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IkoH Offline OP
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At the store, they didn't try it.

I close all my programs who can affect Beyond Divinity, still doesn't work.
I tryed it at my friend's house, the installation works great the CDKEY doesn't match.

P.S. Sorry, its ENGLISH version I have <img src="/ubbthreads/images/graemlins/eek.gif" alt="" />

Well, I will just probably don't play this game... there is nothing more I can do, I tryed all. <img src="/ubbthreads/images/graemlins/sad.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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Quote
I tryed it at my friend's house, the installation works great the CDKEY doesn't match.


There is no need to fill in a key. Just put CD 2 (labelled "Disc Two" or "Game Disc") in the CD drive and start up.

If you have tried to enter a key, maybe you entered the wrong key. You can delete this by going to the registry (click START, click RUN, type REGEDIT and hit OK). Look for the key HKEY_LOCAL_MACHINE\SOFTWARE\LarianStudios\BeyondDivinity and check if there is a value "key" or "keys" there. Delete it if it is there, but do not touch the other values (default, installdir, lang, version).

If the game does not start with CD 2 in the drive, have the protection gather information and send this file to support <at> larian <dot> com.


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IkoH Offline OP
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When It put Disk 2 in my comp it says : No Disk Detected

I call at the store, i went there. They don't want to change my CDKEY they don't want to try it there and they don't want to give me new one. It means that now im stuck whit an extraordinary games, that I can't play. NICE <img src="/ubbthreads/images/graemlins/sad.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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IkoH Offline OP
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By the way, I played Demo version.... NICE NICE NICE <img src="/ubbthreads/images/graemlins/up.gif" alt="" /> <img src="/ubbthreads/images/graemlins/silly.gif" alt="" />

Good Job to Larians Studios. <img src="/ubbthreads/images/graemlins/party.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH. <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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Quote
When It put Disk 2 in my comp it says : No Disk Detected


What does says this ? The game itself or Windows ? Is it exactly the same on your friend's computer ? If this is the case, it means the CD is badly damaged, could see if the surface is scratched ?

Have you looked in the registry and tried to remove the key you found there ?

<img src="/ubbthreads/images/graemlins/confused.gif" alt="" />

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IkoH Offline OP
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Its the Game who says me that, but whit Disk 2 when im trying to play = no Disk detected

Disk 1 when im trying to play = Cdkey doesn't work....

Only 1 thing I want is to play that game... and I can't.

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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IkoH Offline OP
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RaZe, if u want to give me your email or I give u mine... for instant help because its taking long time smirk You seems like the "person" to contact if we have any kind of problem.

If any else wants to, you would be welcome.

Just send me a private message or reply this.

Thanks - Hope I can play Beyond Divinity soon <img src="/ubbthreads/images/graemlins/silly.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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If you click on my nic, my email address is in my profile.

Are you shutting down all non-essential programs (especially anti-virus) before trying to start the game, even if they don't seem likely to interfere?

At least in the North American and UK English versions, the CD Key error that comes up when disk 1 is in the drive is simply a poorly worded error message from the Starforce copy protection, meaning that it can not find the play CD / disk 2 in an optical drive.

If you are getting the same error on 2 different systems, it means either there is something wrong with the CD itself (though apparently not sever enough to prevent the game from installing), or both computers have optical drives that have a problem with the copy protection.

Check the CD for scratches, or even fingerprints. If there is nothing physically wrong with the CD, follow Drealmer's advice and email Larian (support@larian.com).
In the 'No Disk Found' error message, click on the 'Information' button, then when that finishes, click the 'View Report' button. Save the resulting text file somewhere, optionally zip it, and email it to Larian with a description of the problem and maybe a link to this topic.

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IkoH Offline OP
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I did everything u told me... still doesn't work.

And I don't want to disturb Larians Studios whit that [nocando]... I will just let that game in his case and... dont play it <img src="/ubbthreads/images/graemlins/puppyeyes.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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IkoH, if 2 Larians offer you to contact their studio => it's not a "bother", as you stated. Why don't you try it? Hm? You can't lose anything <img src="/ubbthreads/images/graemlins/winkwink.gif" alt="" />
Kiya

Drealmer and ForkTong are from this Developer company...

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IkoH Offline OP
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I will do it.

Thanks to all of you you tryed to help me.

Really appreciated. <img src="/ubbthreads/images/graemlins/party.gif" alt="" />

<img src="/ubbthreads/images/graemlins/div.gif" alt="" /> IkoH <img src="/ubbthreads/images/graemlins/div.gif" alt="" />

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Quote
And I don't want to disturb Larians Studios whit that [nocando]


Please do, it's what we're here for! If you bought the game and you cannot get it to work, it's our job and our responsibility to help you the best we can <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />


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Copy protection issue caused by larian. there the ones who should be dealing with this. continued denial of responsibility by larian is just silly.

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