We want to stress the importance of certain obligatory steps in getting Divinity II to work if it doesn't. This topic will also contain some tips for choppy framerate or stuttering, etc. Feel free to PM me with extra tips that aren't listed here.

  • This may sound like a no-brainer, but you should install the latest patch of the game, available on http://www.divinity2.com/
  • Do not play with a NoDVD crack or with an illegal version of the game, obviously. (Securom checks and bad cracks and releases will not be friendly and throw bugs at you, so don't waste our time with your "bugs" if you didn't buy the game.)
  • Install the latest patch of the game.
  • Make sure you meet the minimum specs.
  • Adjust the options to your specs. If you're trying to play on high or extreme, and you're experiencing stuttering, adjust your options. Try to put your settings on high instead of extreme. Work down from there. Try medium if high doesn't work for you. Try low if all else fails.
  • The latest version of DirectX9.0c needs to be installed. Also on Windows Vista and Windows 7!
  • Install the latest version of PhysX and the Visual C++ redistributables.
  • Update your drivers and OS.
  • If you have an nVidia graphics card, try disabling PhysX acceleration in the nVidia control panel.
  • If you have a dual core AMD CPU, try installing AMD's very own Dual-Core Optimizer.
  • If you get the error message "couldn't create renderer", change your desktop resolution to a lower resolution, and try starting the game. In the game's options screen, check the box that says "don't use desktop resolution" and apply.
  • If you are a developer yourself, don't run the game with DirectX in debug.
  • Don't try loading a savegame that was created with a newer version of the game.
  • Disable Crossfire / SLI for this game.
  • If you are on Windows Vista / Windows 7, disable desktop composition.
  • The game uses WMV which is natively supported by Windows. Do not install extra codecs. Some "shady" codecs may have messed up your codec "database" and may have affected WMV playback. In some cases, codec related problems have lead to the game crashing before or after the main menu. (E.g. this latest report.)
  • If the intro movie does not play, you need to:

If you are experiencing behaviour similar to playing with a NoDVD crack, but you *are* playing with the normal EXE and with the DVD in the drive, check the DVD disc and your disc drive, and contact SecuROM support: http://www.securom.com/support_enduser.asp?t=1

For more details and "first aid" discussions and solutions, please see this thread as well:


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