I got the same problems and sent an e-mail to support.
They also asked for computer specs and what windows you are running etcetera, wich is weird because so many people have these specific problems. The logical common denominator is their software.
I don't know about you, but for me it usually comes as a direct X error. And oftenly not in hardware straining situations but innocently venturing along or starting a conversation.
The explanation that my configuration is at fault, is a cheap one, since I have lots of games that never crash with DX errors. I didn't send mails to support since that is mostly a futile endeavour, but I configured my game to upload crash events to Larian. I guess that's more helpful than doing it on an individual level.
