Much the same problem happend in the prior game of Bioware, Dragon Age Inquisition where all the female characters looked unattractive
While attractiveness is largely subjective, I'm left wondering how come e.g. Sera was shown wearing make-up even in the fairly late promo stuff but before release it'd been removed. I added it back again but it seemed a bit incongruous. It's also curious how she looks quite similar to her voice actress only... well, something got lost in translation.