I don't think it has anything to do with "passion to see this game succeed", but it is a fact that a lot is unexplained. Fore example, on levelling up my Warlock, when you pick from the Eldritch Invocations, nothing is explained. There need to be tooltips there in the level up UI! ("You can cast Mage Armour on yourself at will" - if you have no idea what Mage Armor does, how am I supposed to make a decision here?)