I'm pretty sure I already said it all summarised as 'You can make better looking characters in Oblivion'.
Because the point is that by current standards, Oblivion actually had very atrocious character models and it didn't age well at all, yet somehow BG3 manages to still be worse in 2020.
The small pick of default faces pretty much all look the same. Select a beard then switch through each face and you can barely see any difference at all. They are not sufficient to meet each player's choices or desires in how they want their character to look.
A fully customisable character creation engine like in Oblivion and Skyrim should pretty much be a mandatory requirement for new AAA RPGs.