This is why I think a proper intro with some lore and background narrated over artworks or such would be far better than the generic (albeit good looking) CGI action scene we've got. Okay sure, I got kidnapped by mind flayers and they're fighting cool dudes on dragons, but... who am I ? What is the context of the story ? Where is this story taking place ? What about showing me a map of the world ? What about feeding me with something, anything, more than just "bad guys destroyed city bad" ?

Replay those old intros from BG / IWD... in a few minutes you get all you need to understand the story and your place in it.

Here, hours later in the story, I still don't know anything else about my surroundings and the context.