They didn't listen during DivOS development and they didn't listen during DivOS2 development. This is the age of social media and they could release a statement that would placate everyone within a few seconds. Most companies have PR specifically to do this and are still duplicitous. They know this will sell like DivOS and DivOS2 and they've already cashed in on BG3 pretty hard with a legal caveat in case they decide to never finish it.
I am here to discuss a video game. Please do not try to rope me into anything other than that. Thank you.