I could probably spend less than a day and capture and summarize the top 20 issues across all three. I've been following reddit and here, Steams a mess but I paid attention for like a week on and off. Their biggest issue was expectation setting. If they had said "We have in game metrics running, just play the game, we'll patch ad hoc as we need to, and keep on chugging, we'd appreciate it!" then it wouldn't be an issue. It was the "we are listening so hard, we take all your feedback in so much!" and then doing nothing to meet that expectation. Under-promise, over-deliver. that and "honor your commitments" are kind of the golden rules of business. They oversold it, simple enough.


What is the problem you are solving? Does your proposed change solve the problem? Is your change feasible? What else will be affected by your change? Will your change impact revenue? Does your change align with the goals and strategies of the organizations (Larian, WotC)?