Larian has serious structural issues where it comes to community management. When it comes to communicating with your community I think no one does it better than people working on Path of Exile or Space engineers.
1)In case of path of exile they have their patch notes and updates and on the other hand you have a community manager keeping an eye on the forums, being part of the discussion and passing some of the more important feedback to dev's. You know she will read your bs. She will answer. And if it's not bs but actually structured feedback you will hear what the dev team thought about your " idea". A very successful game.
PoE Devs constantly get shit on and you heard how some of them break down and cry due to the criticism they receive. Also, look at how every league the complaints are the same even though they're pretty much not a vocal issue amongst the majority of players.
So, what you want might not be for the best either for their sanity. But as the Composer alluded to and what you suspected is that there is someone at the other end having to sort through all the stuff to make sense of it.