It seems like they're at least getting some of the complaints here, but my concern is that they're not understanding them or are just way off the mark.

Like complaints about companions for instance. It seems like they're attributing the generally unlikable companions to their alignments, which is extremely off the mark.

Companion alignment should not matter at all in terms of likeability. It's the dialogue and how they're written. Some evil characters are the most loved in fiction like Joker, Dexter, Pulp Fiction, Blacklist, etc. I mean, a lot of times people root for the villain!