I think that's just an argument for why romance should not neccessarily be a central selling point of a video-game. People get their hopes up too much and then they are disappointed, even though the game was never supposed to be a dating sim in the first place. Again, I'm not against romances, but at this point they became so central to how we judge a game that it's positively unhealthy.

Companies should sell an adevnture first and foremost and then sprinkle romance on top.