Let us proceed from this majority, not from individuals.
This is the main point I think where we disagree. I think that an RPG in which you can make your character and choose your story, customization and options as well as aesthetics should be an aggregate of many different things that individuals like, including popular things, but not strictly what majority likes.
You seem to forget that Larian needs to make money. That means keeping development cost within reason and releasing a product that the majority of people of the TARGET AUDIENCE will like/buy.
And no amount of philosophizing will change that. Welcome to the real world.