While it isn't clear when Baldur's Gate 3 will be released as a finished game, it appears there are aspects of the game players are enjoying, while there is also still room for changes fans would appreciate, both to the narrative and the combat and leveling systems. With the game largely unfinished, Larian Studios has the chance to incorporate this feedback and make the game more appealing to its audience.
On Steam and Reddit, a lot of people write about which characters they like, how they like the music, the setting, and the diverse dialogue choices. I think most complaints come down to combat, and whether it's representing DnD well enough.
I agree, and I think this is where the company has the most to gain and the least to lose if it listens to those of us who actually pay attention to gameplay (which I like to think is the majority here in the forum).