Oh come on, the data gathering they are doing is very important and significant, and I am also sure they listen a great deal more than we give them credit for. I do believe they aren't really the best at communicating on the points raised on these forums, but I still VERY much have faith in them. They are one of my absolute favourite game companies, maybe even my number one favourite, and they are currently undertaking the game that I would consider the most profound game of my life so far, so I remain very hopeful! =)