I've seen this notion of "video games can't tell good stories" and it's one of the most pretentious, misguided, boomer ideas I have ever seen on the internet. Video games are a medium, just like books and movies, and there is no reason why they wouldn't be able to tell good and interesting stories. Moreover, when you make this claim, You actually give a game a pass for bad writing and story when you really shouldn't. OwlCat seem to care about their story a great deal. the fact that they aren't there yet doesn't mean they shouldn't try.

Larian's Biggest Oversight, what to do about it, and My personal review of BG3 EA
"74.85% of you stood with the Tieflings, and 25.15% of you sided with Minthara. Good outweighs evil, it seems."