consumer rights act 2015 - Broken software
(Broken software - Unmerchandisable quality)

Steam refusing to refunds broken software because of going over the 2 hours usage vs consumer right act 2015.

Which do you think takes precedence , well... its the law, company policies be dammed.

I tried Balder's Gate 3,
This game should be in Beta testing not for sale , there are so many broken game mechanics is laughable.

1. Falling through the wold , again and again and again, from climbable objects like, vines, ladders in the goblin camp and the room after the moon puzzle
2. Game breaking issue, the moon puzzle wheels segments were flipping from plate to plate, switching places and even completely removed from the dial when rotating then....
This is a particularly bad bug because it was not fixable.
2a. Reloading save- issue persists
2b. Restart game - Issue persists
2c. Restart pc - issues persisted - game save file corrupted !

3, failing to draw the game screen completely on reloads, this is visible on posted youtube videos (a year ago) and still not addressed !
4, Visual display of other AI character constantly flicker whilst viewing their inventory (more so with the vampire character.

All this has brought me to the law because they refused a refund stating ( company policies ) laughable.

Last edited by Eidolon_Storm; 11/08/21 04:22 AM.