However - I do prefer if my games stay true to whichever universe they are representing. This is personally more important to me than the characters matching my personal preferences and liking. *BG3 takes place in FR* and hence I'd imagine that the players should AT THE VERY LEAST have the option to look like the elves described in the handbooks and lore, and OP (and Ragitsu) are correct regarding the faces - most elven faces in BG3 do not strike me at all as "elven." Not by the "general" standard, but also (and much more importantly) not by the FR meta standard neither. ESPECIALLY the male ones. The female faces I can at least sorta accept (at least 3 of them) - but some more traditional elven features, even if it is very subtle hints like just tuning the cheekbones, give them a more triangular jaw and/or some sharper lines.
This +1 Elves/all races should be represented more twords FR and D&D.