I still think the models are great. I created a wood elf rogue female with red hair in BG3, Neverwinter 1 and 2, Neverwinter Online and Icewind Dale, and she looks the most incredible in BG3. She's barely tolerable in NW 1 and Icewind Dale, because none of the portraits they provided really fit and the models were, naturally, really basic back then, she was mildly better in NW2 and Neverwinter Online. And the same is true for Pathfinder. Only mildly okay. Solasta! No. She looked terrible. I couldn't even stand looking at her and trashed her entire character in that game. I had to go with all new characters for Solasta, because although she was one of my all-time favorites, I just couldn't stomach the model of her in that game.
So, although yes, I would say they could provide more character models that were elfish, I would say that if we really take a step back and compare the models in BG3 to other cRPGs, the elves look phenomenal.