Started over with 4 custom characters and am going to see if I can get it to work with more than party of 4. Already tried prologue, and Shadowheart still won't join.
Party of 4 custom and Lae'zel make quick work of everything in the prologue. However, I will say, it's no biggie to me. Prologue goes faster.
I am trying it with more of a "If I was legit there, how would I REALLY act? Would I search everything or just run to the helm,. So, I skipped a LOT of gear and only looted whatever I ran into on the way.